Digital
tools
for real
businesses.
Software and AI for industries we understand. Not a replacement for your existing systems – but the connection they have been missing. Choose your industry:
From order
to delivery.
DueBee sits between your customers and your ERP. It centralises order intake, order management, picking and delivery tracking – including AI voice orders by phone. Your internal systems receive clean, structured data every time.
* Average across our wholesale customers
Every order arrives structured.
Orders come in via the customer portal or the AI voice assistant. DueBee validates products, quantities, prices and terms before anything reaches your ERP.
- No missing information
- No manual re-typing
- No call-backs
Orders become clear warehouse tasks.
The warehouse team knows exactly what to pick, for whom and in which order. Progress updates automatically.
- Faster preparation
- Fewer errors
- Full transparency
Every order visible – for you and your customers.
Status follows each order from intake to delivery. Customers see updates automatically, without calling your office.
- Less effort
- More control
- Cleaner operations
Full control as orders come in.
Your team sees live what is coming in, what is being picked and what is on its way. Every order moves through defined stages:
ERP-connected
Orders, customers and statuses stay in sync with your ERP.
AI voice orders
An AI sales agent takes orders by phone – around the clock.
Customer ordering portal
Customers reorder on their own, with live catalogue and stock levels.
Central dashboard
All orders in one place, with clear priorities.
Picking organisation
Structured workflows instead of parallel notes and lists.
Delivery status & tracking
Every delivery traceable until it reaches the customer.
| Order | Customer · Channel | Status |
|---|---|---|
| #4821 08:12 · 14 lines | Bar Centrale AI phone | Received |
| #4820 07:58 · 32 lines | Hotel Seeblick Customer portal | Picking |
| #4817 07:31 · 9 lines | Ristorante Monte AI phone | Ready |
| #4809 Yesterday · 21 lines | Café am Platz Customer portal | Delivered |
| #4806 Yesterday · 6 lines | Pizzeria Sole AI phone | Delivered |
DueBee is not an ERP. It extends the systems you already have.
IntegrationsIntegration with all common ERP systems – orders, customers and statuses stay in sync everywhere.
Tell us which software you use – within 24 hours you’ll know whether and how we can connect.
guarantee
The DueBee integration guarantee.
If the connection to your ERP isn’t live within 30 days of us receiving access to your interface, we refund 100 % of your setup fee.
Arrival
without waiting.
DueIn handles check-in: guests register themselves on the iPad in their own language, the guest card goes out automatically and reception sees everything live. Less typing, more time for your guests.
Welcome!
Please tap your name to check in.
Check-in in 10 languages
With a personal spoken welcome: room, floor, breakfast times, Wi-Fi via QR code.
Automatic guest card
Mandatory guest card issued automatically via the common digital guest-card systems – for every companion.
Groups & families
Several rooms under one name, every guest checks in on their own.
Room plan
In the admin area: all rooms across 14 days, book and move by dragging, check-in status at a glance.
Push alerts on your phone
A push notification tells reception instantly who has arrived – even after hours.
Online pre-check-in
Guests fill in their details before arrival, on site a single tap is enough.
Data arrives by itself
From your hotel software via interface or CSV import.
Guest checks in on the iPad
Only missing details are requested, everything else is already there.
Sent automatically
By e-mail to the guest and printable for reception.
Everything in the admin
Guest list, room plan, reports and tourist-tax overview.
Integration with all common PMS systems across Europe – and with digital guest-card systems.
Tell us which software you use – within 24 hours you’ll know whether and how we can connect.
Optional: EV charging billed directly to the room.
The phone
never sleeps.
Aurora answers every call – at night, at weekends, in peak season. She answers questions about rooms and availability, takes requests and transfers the call when a person is needed. Connected directly to your hotel system.
Available 24/7
No missed call, no lost booking request.
Connected to your hotel system
Integration with all common PMS systems.
Call dashboard
Summary, sentiment and call-back flag for every call.
Call transfer
When it needs a personal touch, Aurora connects to reception.
At Hotel Krone in Brixen, Aurora has been answering the calls for more than six months. The same system works for wholesalers as an AI sales agent, taking orders by phone.
Small team,
big presence.
The same technology hotels and wholesalers use – tailored to studios, workshops and service providers. Your customers book online, you keep the overview.
A booking app of your own – for clients and for the studio.
Client app
Pick a slot, choose a treatment, done. Simple sign-in with a phone number.
Automatic reminder
48 and 24 hours ahead as a push notification – fewer forgotten appointments.
Studio admin
Calendar, clients and services in one place.
Features as needed
Every module can be switched on and off – you pay for what you use.
When suits you?
Gel manicure · approx. 60 min
3Tue
4Wed
5Thu
6Fri
7
We’re not in Silicon Valley, we’re in Brixen. Our customers are wholesalers, hoteliers and small businesses – and that’s exactly who we build for: simple, reliable, multilingual.
We connect instead of replacing.
DueBee is neither an ERP nor hotel software. We plug into the systems you already have – and make sure clean data arrives there.
Built for real operations.
Warehouse, reception, studio: we develop in real operations, not on the drawing board. First a clickable prototype, then go-live.
Multilingual from day one.
German, Italian, English and many more – for guests, customers and teams across the Alps and beyond.
How we
work.
From first talk to go-live
Conversation
We look at how you actually work – on the phone, in the warehouse or at reception.
Prototype
You get a clickable preview and tell us what fits – before anything is built.
Integration
We connect DueBee to your systems and take care of the setup.
Live & support
After launch, we remain your direct contact in Brixen.
Let’s
talk
about it.
In a short demo we look at your workflow and show where DueBee fits – without replacing your existing systems. Write to us in English, German or Italian.
info@duebee.com
VIA VITTORIO VENETO 67
39042 BRIXEN (BZ) · ITALY
INFO@DUEBEE.COM
Legal notice
Draft – please have it checked by your lawyer / accountant before going live.
Company details (Art. 2250 Italian Civil Code, Art. 7 Legislative Decree 70/2003)
Duebee SRL
Via Vittorio Veneto 67
39042 Brixen (BZ), Italy
VAT no. / tax code (P.IVA): 03299600217
Registered with the Bolzano Companies Register, REA no.: BZ-248492
Share capital: €1,200.00, fully paid up
Registered in the special section for innovative start-ups
Legal representative: Davide Bruzzese, Chairman of the Board of Directors
Contact
E-mail: info@duebee.com
PEC (certified e-mail): duebee@legalmail.it
Liability for content and links
The content of this website has been prepared with care. However, we give no guarantee as to its accuracy, completeness or timeliness. The operators of external websites we link to are solely responsible for their content.
Copyright
Texts, graphics, logos and audio on this website are the property of Duebee SRL. Use without written permission is not permitted.
Privacy policy
Draft – please have it checked by your lawyer before going live.
1. Controller
Duebee SRL, Via Vittorio Veneto 67, 39042 Brixen (BZ), Italy · VAT no. 03299600217 · E-mail: info@duebee.com
2. Visiting this website (server logs)
When you visit this website, our hosting provider Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus, processes technically necessary data (IP address, date and time, page requested, browser type). The legal basis is our legitimate interest in operating the website securely (Art. 6(1)(f) GDPR). The data is only stored for as long as necessary for this purpose. A data processing agreement is in place with the provider; any transfer to third countries only takes place on the basis of appropriate safeguards (e.g. EU Standard Contractual Clauses).
3. No cookies, no tracking
This website sets no cookies and uses no analytics or advertising services. Fonts and audio files are loaded directly from our server; no data is passed to third parties such as Google.
4. Contact by e-mail
If you e-mail us, we process your details (e.g. name, company, e-mail address, content of your message) to answer your enquiry and, where applicable, to prepare an offer (Art. 6(1)(b) GDPR). The data is deleted once it is no longer needed, unless statutory retention obligations apply.
5. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). Please contact info@duebee.com. You may also lodge a complaint with the Italian data protection authority: Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, www.garanteprivacy.it.
6. Data protection in our products
For the processing of data within our products (e.g. DueIn, Aurora) we conclude separate data processing agreements with our customers.
Last updated: October 2026